1. A space for all marginalised genders. * 'Marginalised genders' refers to people who experience prejudice and social exclusion due to their gender identity. This includes women (cis & trans inclusive), transgender men, non-binary people, and other marginalised gender identities. Team Queen has been designed as a queer-friendly space for marginalised genders; we kindly ask you to only book in for classes if you identify as such. Women outside the LGBTQ+ community are welcome.

2. Embrace our differences & lift others up. We are a no-hate space, which means discrimination based on race, sex, gender, religion, sexual orientation, disability, age and ethnic origin will not be tolerated. Instead, we embrace our social and cultural differences and learn from one another in order to continually make our space safer.

Cancellation policies

• Group classes: If you wish to cancel your Team Queen membership, please give at least 1 week's notice; memberships cannot be refunded for non-attendance. If you need to pause your membership then you will also need to give 1 week notice, membership holds should be for a minimum of 2 months. Please ensure you download the Wodify app and book in if you wish to attend a class - then, if you cannot attend the class that you have booked for, please cancel via the app to free up the space for others, please note that we need 24 hours notice for any cancellations. For single class pass members there is an 8 hour late cancellation window - this means you will not be eligible for a full refund if any cancellations are made after then. Classes that are cancelled before the late cancellation window are only valid for a maximum of 7 days from purchase date and will not be useable after this.

• Private classes: All cancellations for private coaching or class drop ins must be made within 24 hours for refunds. If you purchase a block of sessions, please bear in mind that training cannot be refunded for non-attendance. Block sessions of 10 must be used within 3 months.

Gym rules

1. Hygiene: martial arts is a contact-based sport, so please maintain good hygiene to train in close quarters with your teammates. For example, please keep clean, cut your toe nails short to avoid any cuts when kicking during sparring, and do not come to class if you are sick.

2. Jewellery: all costume jewellery or accessories such as watches, necklaces, bracelets, etc. to be removed before training. This is to prevent cuts/scratches to yourself and your teammates. Piercings should be removed wherever possible or taped if not able to be removed.

3. Sparring: this is a simulation of a fight, not an actual fight. All techniques must be controlled - respect your training partner and leave egos at the door!

4. No discrimination: we try our best to make sure Team Queen is an open and safe environment. By attending our sessions, you must respect others. Our club is a NO HATE SPACE. Team Queen promotes kindness, diversity and equality in support of at-risk communities. Any discrimination will not be tolerated. 

5. Borrowing equipment: gloves and shin guards are available to borrow for any newbies who have just started training. After a week of training, please look into purchasing your own equipment as we have limited spare at our gym. If there are any financial difficulties in purchasing your own, spare gloves are always there if you need them.

6. No shoes on the mats: this is to avoid bringing in any dirt from outside which may cause skin infections. If you leave the matted area during class to get water or to use the toilet, please put your shoes back on.

Accessibility

• While our group classes are based at basement level with no wheelchair access, a ground level option can be arranged with Christina for private 1:1 sessions.

• We want to make kickboxing accessible no matter your budget, so if you are unable to afford classes but wish to learn kickboxing, please contact Christina to see if there are spaces for membership reduction. (Due to limited class space and a lack of funding, we are unfortunately limited with how many reductions we can currently offer.)